FAQ
What is your refund policy?
We allow refunds within 30 days of receiving your order. Please check out our refund policy for more information.
How long does shipping take?
Our U.S.A shipping takes 8-15 business days. Check out our shipping policy for more information.
Where are the products shipped from?
Our products are currently being shipped out from our fulfillment center in China.
Where can I get help and ask questions?
Where can I get help and ask questions?
Just email us at contact@incendiowands.com. We're available from 7am - 5pm on weekdays, and we'll get back to you within 48 hours.